 How
do I cancel the rebilling on my account?
Accounts rebill "same day" as the date you subscribed
to our service. If you wish for the rebilling to stop please
visit the service
cancellation page before your next scheduled rebill.
Your access will then expire 1 month from last rebill or sign-up
date (whichever is later).
What is required to use this service?
All you need is "newsreader application software"
to access our Usenet newsgroup servers. There are many free
and paid versions available to download on the Internet. If
you're using a Microsoft operating system you may already
have Outlook Express Newsreader installed on your computer.
Visit www.newsreaders.info
if you need other versions for Microsoft, Macintosh, Unix,
Linux, BeOS, etc. operating systems. If you require newsreader
AND "web-based" newsgroup access we recommend you
join Usenet-Access.com
Can I access my account from home
and work?
Yes! In fact, any place where you can get an Internet connection
you should be able to access our news servers. And with the
geographically dispersed servers, you should have no problems
with speed and connection stability.
I'm new to newsgroups; where can
I get help?
Our technical support staff is more than happy to assist you
in getting started with Usenet newsgroups. We can provide
you with step-by-step instructions on setting up the software
required to connect, as well as offer guidance on usage. Click
on the link above to email support today!
How fast is this service?
As fast as you can download/upload. We've partnered with some
of the largest providers of Usenet services and bandwidth,
so whether you're a dial-up user, or DSL/Cable Modem high-speed
customer, we have the service for you.
What are the Usenet server names?
We provide access to multiple servers, allowing you to find
the fastest server available to you. Once you have an account
with us, you'll have instant access to the following newsservers:
nyc.newsgroups-download.com
phoenix.newsgroups-download.com
amsterdam.newsgroups-download.com
How many connections ("threads")
is my newsreader allowed to make?
We allow a maximum of 8 high-speed connections (streams)
from your newsreader application to our newsservers for the
per/day account types (4 streams for unlimited account). This
allows you to download at the fastest possible speed capable
of your Internet connection.
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Newsgroup
Service & Support w/ FAQ
